Privacy Policy

Responsible – who is responsible for data processing?
Identity: Homecare Mallorca
Registered office: C/ Mestre Bauzá 2 A Vilafranca de Bonany 07250 Balearic Islands Spain
NIF: 48313292K
Telephone: 622 02 02 85
Email: info@homecaremallorca.com
Contact: Juan Antonio Pelechá Moretó
Domain name: homecaremallorca.com

Purposes – for what purposes do we process your data?
In compliance with the provisions of the European Regulation 2016/679 General Data Protection, we inform you that we will process the data you provide us to:

Manage the contracting of services that you carry out through the Platform, as well as the corresponding billing and delivery.
Periodically send communications about services, events and news related to the activities carried out by Homecare Mallorca, by any means (telephone, postal mail or email), unless otherwise indicated or the user opposes or revokes their consent.
Send commercial and/or promotional information related to the sector of contracted services and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
Complying with legally established obligations, as well as verifying compliance with contractual obligations, included fraud prevention.
Transfer of data to organizations and authorities, as long as they are required in accordance with the legal and regulatory provisions.

Data categories – What data do we process?
Derived from the aforementioned purposes, at Homecare Mallorca we manage the following categories of data:

Identification data
Electronic communications metadata
Commercial information data. In the event that the user provides data from third parties, he declares that he has their consent and undertakes to transfer the information contained in this clause, exempting Homecare Mallorca from any responsibility in this regard.
However, Homecare Mallorca may carry out verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
Legitimation – what is the legitimacy for the processing of your data?
The processing of data for the purpose of sending periodic bulletins (newsletters) about services, events and news related to our professional activity is based on the consent of the interested party, expressly requested to carry out said processing, in accordance with current regulations.
In addition, the legitimacy for the treatment of data related to offers or collaborations is based on the consent of the user who submits their data, which can be withdrawn at any time, although this may affect possible fluid communication and obstruction of processes. what you want to do.
Finally, the data may be used to comply with the legal obligations applicable to Homecare Mallorca.

Data Retention Period – How long will we keep your data?
Homecare Mallorca will keep the personal data of the users only for the time necessary to carry out the purposes for which they were collected, as long as the consents granted are not revoked. Subsequently, if necessary, it will keep the information blocked during the legally established periods.

Recipients To which recipients will your data be communicated?
Your data may be accessed by those providers that provide services to Homecare Mallorca, such as accommodation services, marketing tools and content systems or other professionals, when said communication is required by law, or for the execution of the contracted services.
Homecare Mallorca has signed the corresponding treatment order contracts with each of the providers that provide services to Homecare Mallorca, with the aim of guaranteeing that said providers will process your data in accordance with the provisions of current legislation.
They may also be transferred to the State Security Forces and Corps in cases where there is a legal obligation.
Banks and financial entities, for the collection of services.
Public administrations with competence in the sectors of activity, when so established by current regulations.

Information Security – What security measures do we implement to take care of your data?
To protect the different types of data reflected in this privacy policy, it will carry out the necessary technical security measures to prevent its loss, manipulation, dissemination or alteration.

Encryption of communications between the user’s device and the servers of Homecare Mallorca.
Encryption of information on Homecare Mallorca’s own servers.
Other measures that prevent access to user data by third parties.
In those cases in which Homecare Mallorca has service providers for the maintenance of the platform that are outside the European Union, these international transfers have been regularized in accordance with Homecare Mallorca’s commitment to the protection, integrity and security of data. users personal.

Rights – What are your rights when you provide us with your data and how can you exercise them?
You have the right to obtain confirmation as to whether or not at Homecare Mallorca we are processing personal data that concerns you.
Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you may oppose the processing of your data. Homecare Mallorca will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Likewise, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to make use of any of your rights, you can contact info@homecaremallorca.com.
Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

Modification of the privacy policy
Homecare Mallorca may modify this Privacy Policy at any time, successive versions being published on the Website. In any case, Homecare Mallorca will communicate with prior notice the modifications of this policy that affect users so that they can accept them.
This Privacy Policy is updated as of 12/27/2022 by Homecare Mallorca (Spain). All rights reserved.
If you wish, you can also consult our Cookies Policy